TecMate

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Contact Us

NORTH AMERICAN OFFICE:
TecMate North America 
1097 North Service Road East, Suite 1 & 2, Oakville, ON L6H 1A6, Canada. 
Tel : 905 337 2095 
Fax : 905 337 3962

EUROPE AND REST OF THE WORLD:
TecMate (International) S.A.
Ambachtenlaan 6, B-3300 Tienen, Belgium. 
Tel: +32-16-805440 
Fax: +32-16-805441

SOUTH AFRICA – Southern, western, eastern Africa & Indian Ocean islands:
TecMate South Africa
New Mill Road, Unit A6, Pinelands Business Park, Pinelands, 7405, South Africa
Tel: +27 21 531 6045 
Fax: +27 21 531 6086

EMAIL CONTACTS:
Due to growth of illegal & unsolicited spam we regret that we cannot provide email contact addresses - please make use of one the forms below to contact us.

IMPORTANT: Please select the form that best suits your question / request.

Sales and Marketing

Click on the SALES & MARKETING FORM if you:

  1. Need more information on TecMate,
  2. Want to purchase one of our products or accessories
    (we have distributors worldwide),
  3. If you require a flyer | leaflet | video and/or information such as product comparisons | tests posted | faxed to you,
  4. Want to become a distributor.

Technical information (not repairs, see below)

Click on the TECH INFORMATION FORM if:

  1. Need technical advise on how to correctly operate a TecMate product,
  2. Are trying to use a TecMate product as per the instructions, but you are not getting the desired result, NOTE: Please try to describe the problem / your question / request as complete as you can. (e.g. how is the product reacting, LED indications, what has been selected (on product), what vehicle / battery are you working on, what do you want to do etc.)
  3. Need additional technical specifications.

IMPORTANT: Any question or suggestion is welcome and will be responded to. Your input is important as it helps us to make our products work better and easier to use.

Repairs (in/out of warranty)

We promise - your problem will be solved!

IMPORTANT: For retail product : Please return any product requiring service or repair in the first place to the dealer or distributor from whom you acquired it. If you are unable to or need to know whom to contact in your region – click on the REPAIRS button below.

Professional / Shop tool products: Do not ship your product direct to TecMate without our prior knowledge. An RGA # must be provided and to get that, you must contact us (or our appointed regional distributor) first, either by telephone, fax or fill out the form below.

We cannot accept responsibility if a product is lost without being consulted on where it should be sent and safest way to send it. If you are unsure, please click on the button below and fill out the form.

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The content above is only for North American countries. Select your region at the top right of the screen.